Guest Feedback

Dear Guest,

The Guest Comment Card is one of the management's most important tools in evaluating whether we are achieving our goal of exceeding guests' expectations. I would personally appreciate it if you took the time to "Tell Me !" about your experience in the hotel. Each Comment Card is reviewed daily and responded to personally. We value feedback !

 

 

 

Sandy Rachmat
General Manager

RECEPTION & SERVICE / PENERIMAAN & PELAYANAN

1. Please comment on the quality of service from the following.
Mohon komentar anda tentang kualitas pelayanan di bawah ini.

Excellent Good Average Poor
Duty Manager
Manager yang bertugas
Reception
Petugas penerima tamu
Security
Keamanan
Restaurant
Restoran
Room Attendant
Petugas Pelayanan Kamar
Fitness Center
Pusat Kebugaran
Coffee Bar
Kafe

GUEST ROOM / KAMAR TAMU

2. Please comment on your room.
Mohon komentar tentang kamar Anda.

Excellent Good Average Poor
Cleanliness of guest room
Kebersihan kamar tamu
Cleanliness of bathroom
Kebersihan kamar mandi
Television
Televisi
Air Conditioning
System Pendingin Ruangan
Water Temperature
Suhu Air
Water Pressure
Tekanan Air
Lighting - Bedroom
Penerangan Kamar Tidur
Lighting - Bathroom
Penerangan Kamar Mandi
Telephone
Telepon
Internet connection
Koneksi internet

Food & Drink / Makanan & Minuman

3. Please comment on the quality of food and drink.
Mohon komentar tentang kualitas makanan & minuman.

Excellent Good Average Poor
Restaurant and Coffee Bar
Restoran dan Kafe
In Room Dining
Pemesanan dalam kamar
Variety of breakfast selection
Ragam pilihan sarapan

GENERAL / UMUM

4. How would you rate the overall quality of the hotel?
Bagaimana Anda menilai kualitas hotel secara keseluruhan?

5. Overall staff courtesy
Karyawan secara keseluruhan

6. Please recommend an employee for exceptional service
Mohon rekomendasikan karyawan yang memberikan pelayanan terbaik

OTHER

7. Do you have any other suggestions comments which would help us make your next visit more enjoyable?
Apakah ada komentar lain yang dapat membantu kami membuat kunjungan Anda berikutnya lebih menyenangkan?

This is my visit to Prime Plaza Hotel Sanur Bali

ini adalah kunjungan saya yang ke di Prime Plaza Hotel Sanur Bali

8. If you return to Sanur, would you stay at the Prime Plaza Hotel Sanur Bali again?

Jika Anda kembali ke Sanur, apakah Anda akan menginap di Prime Plaza Hotel Sanur Bali lagi?

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